![]() Established AI solutions have already revolutionized the way many leading retailers have enhanced their engagement with customers to deliver superior service. AI (Artificial Intelligence) solutions will facilitate the transformation of the supermarket industry.Ī recent study by Accenture showed 78 percent of consumer goods executives agree AI will be a game changer. Consequently, grocers must begin to unlock their consumer data to get a better handle on how to create a more personalized customer shopping experience. The popularity of meal kit subscriptions and online delivery services have eroded in-store foot traffic. ![]() The brick-and-mortar grocery retail market is at a tipping point. Amazon, the leader in online grocery shopping is further triggering market disruption with its acquisition of Whole Foods Market and the introduction of Amazon Go, a high-tech, convenient mini-market, the store of the future.
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